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And the resort is small enough that I’m not sure any particular building location will change all that much, unless you are ocean front. But given that we didn’t use our swim out pool, I could see why going for an upper level room could be a worthwhile upgrade. In terms of room selection, this was everything we needed and we were fine not paying for an upper floor room with the tub on the balcony. But there are plenty of bars around the resort and ways to order drinks, so not a big deal.
#Contact guests at unico riviera maya how to#
And it isn’t intuitive how to order drinks to your room (it isn’t on the app room service drink menu). When we arrived there was a custom cocktail setup in our room, which is a fun touch but almost everything is pre-mixed so you can’t control the ratios, so it was very sweet for me. It wasn’t always restocked with water, and I’m not sure why they didn’t check it.
The mini bar doesn’t include liquor, but is stocked with water, sodas, wine and Gatorade and you can customize through your Local Host. We often sat on our porch, but didn’t use the pool, and honestly didn’t see anyone else using their pools. We had the swim out in building 6, which received morning sun but was kinda chilly all day.
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Large showers with a rain showerhead, TV with apps like Netflix, large king bed that perhaps is a bit firm, custom hats to wear around the resort, awesome toiletries, and really comfortable robes. ROOM Like everything at this property, the rooms are absolutely gorgeous and well appointed. We were given a brief tour of the resort, which is small and easy to navigate in contrast to some of the places we have been, and shown to our room. He let us know how we could best contact him using our in-room phone. We did not see Dorian for the rest of our trip, but we also didn’t need him. I had done so, but not activated it with my number before going international, so couldn’t use it… my own fault.
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I recommend you download the WhatsApp so you can communicate with your host if needed. He asked if we had made reservations for the spa/restaurants/tours, which we had. LOCAL HOST After being checked in our room we met our “local host” for the week, Dorian. Unico is the most beautiful resort we have ever been to, and it's not really that close. Check in was quick, and they got us a delicious drink while we waited. We were just fine with our swim up in building 6.
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They seat you on a couch and check you in, allowing you to select a "scent" for your room in addition to offering you a room upgrade if you want to pay the extra. We arrived and were greeted with a scented cold towel and escorted into the beautiful lobby, which also was incredibly scented. We were offered drinks and internet during our drive, and it was a really great experience. ARRIVAL The drive is just over an hour from the airport, and we used the Unico transfer company. Weather was perfect for our trip, and we had no issues with mosquitos. Don’t hesitate to let me know if you have questions. I learned so much from detailed reviews, so I am going to be very detailed as well. This is my fifth all inclusive (Secrets Maroma, Iberostar Grand Rose Hall, Excellence Riviera, Excellence El Carmen) and my wife and I are 32 yo. We wouldn’t hesitate to return, although we generally try new locations when we travel. The nearest airport is Cozumel International Airport, 29 miles from UNICO 20°N 87°W - Riviera Maya.My wife and I traveled October 23-29 for our anniversary, and a really great vacation. Xpu Ha Beach is 1.8 miles from the resort, while Kantenah Bay is 2.4 miles from the property. You can play pool at UNICO 20°N 87°W - Riviera Maya, and the area is popular for snorkeling. The accommodation offers a continental or à la carte breakfast. All rooms at UNICO 20°N 87°W - Riviera Maya feature air conditioning and a safety deposit box. All rooms include a coffee machine, while selected rooms also offer a balcony and others also have sea views. The rooms at the resort come with a seating area.
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The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. Among the various facilities of this property are a garden, water sports facilities and a terrace. Located in Akumal, a few steps from Kantenah Beach, UNICO 20°N 87°W - Riviera Maya has accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar.